Skip to main content

Digital CRM's Blog

Search This Blog

Digital CRM - Problems, Solutions, Tools, Success Stories & Introduction

Posted by Unknown on March 15, 2012

Get link
Facebook
X
Pinterest
Email
Other Apps

Do view our presentation on Problems, Solutions, Tools, Success Stories & Introduction below.

Get link
Facebook
X
Pinterest
Email
Other Apps

Comments

Post a Comment

Popular Posts

About Contents, Identities, Reputations and Their Management in the Era of Social Media

While the importance of content and of managing it has been recognized for a long time, the subject assumed a good deal of primacy when sites and portals, marketing various products and services, proliferated and blogs came into their own. It has never been more important than presently, in the era of Social Media. The primary objective of any content is to grab and hold the viewers attention and to get the intended message across in a manner which is remembered and which triggers reshares and repeat visits to sites or blogs. Given the fact that zettabytes of content are being generated every year, managing the content and being able to categorize, classify and tag it in a manner which makes for easy retrievability & reusability, assumes a great deal of importance. The objective of this piece is not to get into the details of content management which is a rapidly evolving subject by itself, particularly in view of the multiplying volumes of both structured and unstr...

Robotics in the Era of Artificial Intelligence

Robots are typically defined as physical agents that perform a variety of tasks by manipulating the physical world. The term is said to have been derived from the Czech word 'robota' meaning 'forced labour' and was used first in K. Capek's play, R.U.R. 'Rossum's Universal Robots', which appeared in 1920. Robots are equipped with effectors like legs, wheels, arms & grippers. The single purpose of effectors is to exert physical force on the environment. Present day robots also use a whole range of sensors including cameras, Sonars, LiDARs, Radars and Lasers to assess and measure their environment as well as gyroscopes and accelerometers to measure their own motion. Mostly, today's robots fall into one of three primary categories. These are Manipulators, Mobile Robots and Mobile Manipulators . Let's take a closer look at each of these categories. Manipulators: Often referred to as robot arms, manipulators are phys...

Case Study : Usage of Digital Assets for Marketing & Customer Support purposes

Follow @digital_crm Organization : A privately held freight & forwarding organization, based in S.E. Asia & catering to clients in Asia-Pacific directly & through a network of agents & associates. The issues faced with: Growth was stalling owing to: Inability to secure enough new customers. Migration of some existing customers to competition, owing to dissatisfaction. Inability to respond at times to customers, associates & agents need for information & clarification promptly, leading not only to dissatisfaction but also to monetary losses on account of revenue losses, penalties, demurrages etc., The need & defined objectives: Cost effective business development channel, particularly for remote customers who weren't quite being reached by agents or associates & couldn't be reached by the local salesforce. Cost effective, & efficient channels & networks to disseminate relevant & important informati...

Powered by Blogger